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School timetabling · Offline desktop

All products/Timastra Schedule/Privacy

Timastra Schedule: Privacy

Updated September 29, 2026

Read or download the October 4, 2026 legal documents. The dated archive preserves this release; your order or acceptance record identifies the documents that apply to you.

OverviewPrivacyTermsSupportAccount & data deletionBilling & refunds

On this page

  • Scope
  • Information the product handles
  • Purpose
  • Providers, permissions and sharing
  • Retention and deletion
  • Your requests

Scope

This privacy information is specific to Timastra Schedule, which Timastra LLC provides and is responsible for. The website and account privacy policy separately covers visits to timastra.com, central sign-in, hosted purchase information and correspondence with Timastra LLC.

Information the product handles

  • School settings, rooms, teachers, student groups and subjects stored locally
  • Availability, lesson assignments, cover arrangements, duty rosters and exam schedules
  • Imported files, local database backups and exported timetables

Purpose

Generate and adjust school timetables, check conflicts, plan cover and exams, and produce exports for staff.

Providers, permissions and sharing

Schedule stores school records in a local database and provides file import and export. The desktop app does not require a cloud account and works offline. Schools that subscribe to the optional Schedule Online service send their published timetable to a hosted service only when they press Sync now; see the Schedule Online information. Emailing support or sharing exported files is a separate action that can disclose data outside your computer.

Schedule Online is a separate hosted subscription: see its privacy, terms, billing and renewal and data deletion information.

Optional connections are identified before use. Review those details before connecting a service.

Retention and deletion

Local records remain until managed by you or your organization. Exported files, external backups and copies shared with staff are separate copies. School retention obligations should be checked before removing any records.

The desktop app has no hosted account to close. School records, backups and exports are managed on your computer; Timastra cannot remotely erase them. Data synced to Schedule Online is held by Timastra and can be deleted on request. Ask support for version-specific removal guidance before deleting files. Uninstalling the app does not necessarily remove its data or backups.

Your requests

For access, correction, deletion or questions about processing, email support@timastra.com. Identify the relevant organization if applicable. We answer within one month, extendable where the law allows. Available rights and exceptions depend on the circumstances and applicable law; see the legal bases, international transfers and your rights sections of the website privacy policy.

Request account or data deletion

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