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Project expense management

All products/Timastra Expenses/Privacy

Timastra Expenses: Privacy

Updated October 4, 2026

Read or download the October 4, 2026 legal documents. The dated archive preserves this release; your order or acceptance record identifies the documents that apply to you.

OverviewPrivacyTermsSupportAccount & data deletionBilling & refunds

On this page

  • Scope
  • Who controls your data
  • Information the product handles
  • Purpose
  • Providers, permissions and sharing
  • Retention and deletion
  • Your requests

Scope

This privacy information is specific to Timastra Expenses, which Timastra LLC provides and is responsible for. The website and account privacy policy separately covers visits to timastra.com, central sign-in, hosted purchase information and correspondence with Timastra LLC.

Who controls your data

For workspace data that a customer uploads or connects, the customer is the controller and Timastra LLC processes that data on the customer's instructions. Timastra LLC is responsible for the account, billing and support information it needs to run the service. Our data processing agreement, which forms part of the service agreement, and our sub-processor list describe how we process that data; email support@timastra.com for a countersigned copy.

Information the product handles

  • Names, email addresses, password hashes, sessions, invitations and organization roles
  • Project funds, deposits, suppliers, expenses and engineer assignments
  • Receipt files, approval decisions, liquidation history, reports and audit records
  • Subscription references and account verification or recovery messages

Purpose

Track project funds, reconcile receipts and expenses, support approvals and audits, generate reports, and manage workspace access and billing.

Providers, permissions and sharing

Expenses uses Paddle for subscription payments, Resend for account email, and encrypted receipt storage on its server in Singapore. The sub-processor list names each provider and where it processes data.

Timastra Expenses runs on a server Timastra rents from netcup in Singapore, behind Cloudflare. Service email is sent through Resend from its Tokyo region, subscriptions are billed through Paddle, and encrypted backups are stored in Cloudflare R2. The sub-processor list names each provider, its purpose and location. Optional connections are identified before use.

Retention and deletion

Project records and receipts may have different retention periods, including applicable legal exceptions. Backup copies follow separate schedules, documented holds and the expiry stated in the deletion response. Before uploading workspace data, request the applicable processing and retention schedule. It must identify the export or return window when service ends, the live-data removal date, the expiry of each backup, recovery and operator copy, and any retained category's purpose, authority and review or expiry date. A backup rotation or subscription cancellation alone does not establish those deadlines. The customer chooses return or deletion at the end of the service, subject to documented legal retention obligations; recovery must reconcile completed deletion requests before records are used again.

Removing a workspace member is not the same as erasing an account. Financial history is reversed rather than deleted in normal workflows. Contact support to review identity, receipt and workspace data together.

Hosted data is backed up daily to encrypted storage. The standard managed rotation selects 14 daily, 4 weekly and 3 monthly copies. Protected release snapshots, legacy backups, provider recovery history and operator copies have separate schedules; rotation alone is not a guaranteed expiry date. Your deletion response identifies affected copies, documented holds and expected expiry. Recovery must reconcile completed deletion requests before reopening access.

Your requests

For access, correction, deletion or questions about processing, email support@timastra.com. Identify the relevant organization if applicable. We answer within one month, extendable where the law allows. Available rights and exceptions depend on the circumstances and applicable law; see the legal bases, international transfers and your rights sections of the website privacy policy.

Request account or data deletion

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