Mobile Learning

Mobile Learning — Account & data deletion

Practice ten language course directions with local lessons, saved progress and pronunciation.

How to delete Mobile Learning data

Use Settings > Delete my learning data to erase local learning history. Clearing app storage or uninstalling also removes installed local data. Delete exports you saved or shared separately. Timastra cannot recover or remotely erase local progress it does not hold. For Plus, open the adult billing screen, sign in with the billing Timastra account, and choose Delete billing account. This removes Mobile Learning billing access and requests RevenueCat customer deletion, while preserving local learning and the shared Timastra identity. Cancel renewal separately in Google Play > Payments & subscriptions > Subscriptions; billing deletion or uninstalling does not cancel renewal. For a web-based deletion request, email support@timastra.com with Mobile Learning and the billing account email. We verify ownership without requesting a password, token or learning export. Specify separately if you want the shared Timastra identity deleted because other apps may use it.

This page adds Mobile Learning details to the main account and data deletion page, which explains the full request process.

Request deletion by email

Email support@timastra.com with the subject Mobile Learning — Account & data deletion. State whether you want an account, specific hosted data or previous support correspondence deleted. For apps with accounts, include the account email and relevant store/workspace; for apps without accounts, describe the data concerned.

You can request help without signing in or reinstalling the app. We may verify ownership, then explain what can be deleted and what needs to remain. Leave out passwords, recovery keys, receipt tokens and private backups.

Copies and purchases

Local-only information must be removed on your device. Exported files, recipient copies and operating-system backups may need separate deletion. Uninstalling an app does not cancel subscriptions or automatically delete store, merchant or service-provider records.

See the Mobile Learning privacy policy for data handling and retention, or contact app support for help.