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Human resource information system

All products/Timastra HRIS/Support

Timastra HRIS: Support

Updated September 20, 2026

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Open product help · Follow your requests

Contact Timastra HRIS support

support@timastra.com Opens your email app.

Include your product version, organization or store if relevant, and what happened. Remove private information from screenshots and error messages; leave out passwords, codes, payment details and confidential records.

Help for this product

Include the payroll period and the calculation or approval step affected, using fictional or redacted employee details. Review payroll before use. Filing and remittance remain with your employer through authorized agency channels.

Privacy, deletion and billing

Request account or data deletion · Ask about billing or refunds

Email support is available at support@timastra.com. We aim to acknowledge requests within 2 business days; resolution time depends on the issue and your plan.

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