Online store management
Timastra Commerce: Support
Updated
Open product help · Follow your requests
Contact Timastra Commerce support
support@timastra.com Opens your email app.
Include your product version, organization or store if relevant, and what happened. Remove private information from screenshots and error messages; leave out passwords, codes, payment details and confidential records.
Help for this product
Include the store and order or product reference. The merchant shown on the receipt handles delivery, returns and refunds; Timastra support helps with the store software.
Privacy, deletion and billing
Request account or data deletion · Ask about billing or refunds
Email support is available at support@timastra.com. We aim to acknowledge requests within 2 business days; resolution time depends on the issue and your plan.