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All products/Timastra Collect/Support

Timastra Collect: Support

Updated September 14, 2026

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Open product help · Follow your requests

Contact Timastra Collect support

support@timastra.com Opens your email app.

Include your product version, organization or store if relevant, and what happened. Remove private information from screenshots and error messages; leave out passwords, codes, payment details and confidential records.

Help for this product

Identify the invoice or forecast affected and describe the balance, date or follow-up you expected. Use redacted examples and connect only accounts and mailboxes you are authorized to use.

Privacy, deletion and billing

Request account or data deletion · Ask about billing or refunds

Email support is available at support@timastra.com. We aim to acknowledge requests within 2 business days; resolution time depends on the issue and your plan.

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