WordTrail

WordTrail — Account & data deletion

Build word skills with free core practice, no account or ads, and an optional one-time Family Pack for grown-ups.

How to delete WordTrail data

Choose Reset saved progress on the home screen to erase local learning progress, including the on-device recovery copy. Resetting progress does not remove Family Pack ownership. Backup codes you copied are not affected; delete them wherever you pasted, saved or shared them. Clearing app storage or uninstalling removes local progress and the cached unlock flag; a purchased unlock can be restored through the original store account. Store purchase records and refunds are handled by the store under its own policies. Data already copied to another device remains there. No WordTrail account deletion is necessary because there is no account.

This page adds WordTrail details to the main account and data deletion page, which explains the full request process.

Request deletion by email

Email support@timastra.com with the subject WordTrail — Account & data deletion. State whether you want an account, specific hosted data or previous support correspondence deleted. For apps with accounts, include the account email and relevant store/workspace; for apps without accounts, describe the data concerned.

You can request help without signing in or reinstalling the app. We may verify ownership, then explain what can be deleted and what needs to remain. Leave out passwords, recovery keys, receipt tokens and private backups.

Copies and purchases

Local-only information must be removed on your device. Exported files, recipient copies and operating-system backups may need separate deletion. Uninstalling an app does not cancel subscriptions or automatically delete store, merchant or service-provider records.

See the WordTrail privacy policy for data handling and retention, or contact app support for help.