Weightwise

Weightwise — Account & data deletion

Track weight, nutrition, activity and habits with records stored on your device. For adults 18+.

How to delete Weightwise data

Edit individual entries or use Reset all app data to delete local records and managed meal photos. Turn off Automatic health import, disconnect health sources or revoke health permissions to stop future reads, including background imports; this does not delete the original platform health records. Remove manual backups, exported files and older system backups separately. Subscription, payment and SDK records are subject to RevenueCat, Apple and Google's retention and legal obligations. Uninstalling does not cancel subscriptions.

This page adds Weightwise details to the main account and data deletion page, which explains the full request process.

Request deletion by email

Email support@timastra.com with the subject Weightwise — Account & data deletion. State whether you want an account, specific hosted data or previous support correspondence deleted. For apps with accounts, include the account email and relevant store/workspace; for apps without accounts, describe the data concerned.

You can request help without signing in or reinstalling the app. We may verify ownership, then explain what can be deleted and what needs to remain. Leave out passwords, recovery keys, receipt tokens and private backups.

Copies and purchases

Local-only information must be removed on your device. Exported files, recipient copies and operating-system backups may need separate deletion. Uninstalling an app does not cancel subscriptions or automatically delete store, merchant or service-provider records.

See the Weightwise privacy policy for data handling and retention, or contact app support for help.