Timastra Bookings
Timastra Bookings — Privacy policy
Manage appointments, staff availability and reservations from your Timastra Bookings workspace.
Effective and last updated: .
Who provides this app
Timastra Bookings is provided by Timastra LLC, 5830 E 2nd St, Ste 7000 #38687, Casper, WY 82609, US. Privacy questions can be sent to support@timastra.com.
This policy explains the app’s data use, including optional features and differences between supported platforms.
Business and customer information
The app sends account and business details, customer contact information, services, staff availability, appointments, waitlist entries and payment-status information to the configured Timastra Bookings service. These records let the business manage bookings, notify customers and administer its workspace. Authorized business users can access records according to their role. Custom booking questions may contain information supplied by the customer.
Device storage and providers
The app stores preferences and session information; refresh credentials use platform secure storage. Requests disclose ordinary connection metadata to the hosting service. The service sends booking email through Resend; it does not currently take online payments from customers. The business providing an appointment controls its own customer records and must also explain its data practices. Signing out removes local access credentials but does not delete hosted bookings.
Retention and deletion
Email support to request account or personal-data deletion, identifying the business/workspace and account email. Customers can also contact the business that took their booking. Ownership and authorization must be verified before changing records. Customer contact data can be reviewed separately from booking financial and audit history, which may be retained for security, recordkeeping or legal obligations. Backup and operator copies follow separate schedules; the deletion response identifies applicable holds and expected expiry. Clearing mobile app storage does not erase hosted records.
View deletion instructions and request help.
Support messages and your privacy choices
If you contact us, we receive your email address, message and any attachments you choose to send. We use them to respond, troubleshoot and handle privacy requests. Email and hosting providers process these communications and ordinary connection information. We retain correspondence as needed to resolve the request and meet applicable recordkeeping obligations; you may request deletion of correspondence.
You may request access, correction, export or deletion of personal information we hold, or raise an objection or withdraw consent where applicable. Local-only records must be managed on your device because we do not hold a remote copy. Optional device permissions can be revoked in system settings. Service providers may process data outside your country under their own policies; security also depends on your device and any destinations you choose for exports.
Contact and policy changes
Email support@timastra.com for Timastra Bookings privacy questions. Include the app name and enough non-sensitive information to identify your request. Never send passwords, authentication codes, recovery keys or private health, financial or photo backups. We may need to verify ownership before releasing or deleting hosted records.
Material changes to the app's data practices will be reflected in this policy with an updated date and in the app where appropriate. Visiting this page is also covered by our website privacy policy.